Preventive Care management begins with an assessment for your individual pet based on lifestyle, age, and breed specific health risks and how they can be reduced. Patient lifestyle specific vaccines, parasite prevention, and methods to protect them from disease prior to illness are discussed.

Hospice Care for your beloved pet encompasses all that can be done to ensure your pet benefits from the best comfort and management of their environment in their later stages of their life. This includes consideration of pain management strategies, physiotherapy, environmental adaptations and all possible compassionate considerations. Consider arranging a house call with us for your pet if mobility is too compromised to come to the clinic.

Maintaining optimal weight has been proven to enhance longevity and reduce risk of cardiac, respiratory, joint diseases and cancer. Obesity in pets is a common disorder and having a weight management plan in place is beneficial in your pet’s overall health. Weight management consultations focus on choosing appropriate diet, calorie management, and an exercise program for your pet.

Providing quality, convenient, non-emergency services in the comfort of your home, such as annual physical exams, vaccinations, blood or urine collection, nail trims, and euthanasia.

Dental disease prevention and management for overall health. Veterinary Dentistry is the cleaning, scaling and polishing of the teeth, with surgical extractions if recommended. This is done under general anesthetic to protect the airway from bacteria and debris. Anesthesia allows for complete and comfortable evaluation and treatment as needed of your pet’s mouth, 360’ around each tooth and area. As with humans, periodontal dental disease impacts not only doggie breath, but the bone and tissues supporting the teeth, and the body as a whole when pain and infections are not addressed.

We provide a high standard of quality care and services including routine spay, neuters, general surgical procedures and some orthopedic surgeries. Our dedicated sterile surgery suite filled with all the monitoring equipment possible ensures the safest possible surgery and best outcomes for your pet.

This typically involves testing blood, urine or other fluids for cell and enzyme levels, infectious agents, toxins, and other causes of disease.

Digital radiographic imaging is used for imaging bones and soft tissues. Various medical conditions can be diagnosed on the spot, or we have the option to use telemedicine to refer to a boarded radiologist for their evaluation. Ultrasound is another technology we have available to help ensure prompt and accurate diagnosis. Ultrasonography allows for a different look into organs such as liver, kidney, bladder, uterus and heart to support diagnosis.

Veterinary acupuncture and holistic medicine are alternatives to conventional medical treatment.  Also known as Traditional Chinese Veterinary Medicine (TCVM), this treatment approach uses acupuncture, acupressure, herbal and diet therapies to treat animals and ensure their long term health.

It is a holistic approach to health that considers your pet’s health history, personality, age, diet, sleeping, eating habits, and many other factors when developing a treatment plan.

TCVM treatments can be used alone or in conjunction with conventional Western medicine.  When used together, TCVM therapies can sometimes lower the doses of pharmaceuticals required, control or prevent side effects, enhance quality of life, and occasionally eliminate the need for medicine altogether.

Ask us about some of the common health and behaviour issues that can be treated using TCVM.

Veterinary Chiropractic care for animals compliments traditional veterinary medicine by focusing on the biomechanics of the spinal column. Adjusting the spine and joints by hand can help to remove nerve interference and allows the body’s natural ability to heal itself.

Chiropractic therapy can be used to treat lameness, reduced neck flexibility, neck and back pain, poor performance and lack of mobility.

Used together, chiropractic and traditional veterinary care provide the maximum health benefits.

Nutrition Therapy uses a combination of acupuncture, food therapy and herbals to treat or assist in treating chronic conditions such as allergies, arthritis, spinal cord disease, seizures, gastrointestinal conditions and cancer.

Therapy laser treatment is available to promote faster healing of wounds and surgical incisions, as well as to treat chronic problems such as muscle and joint pain, arthritis, muscle spasm and stiffness. In this treatment, photons of light in the infrared range stimulate tissue at the cellular level. This deep stimulation leads to normalization of cell function, pain relief, and healing. Damaged cells respond more readily than healthy cells to the energy transfer from laser therapy, and laser therapy has been shown capable of causing cell regeneration. It can also be used immediately post injury.

Benefits include:

• Accelerated tissue repair and cell growth; faster wound healing; pain reduction
• Reduced inflammation, swelling and edema; reduced scarring
• Increased cell metabolism
• New blood vessel formation; increased circulation
• Enhanced antioxidant levels
• Improved nerve function
• Immunoregulation

Ask us about anticipated and appropriate treatment schedules.

More Information

Laser Therapy for Pets

As much as we would like them to, sadly our fur babies do not live forever. When that difficult time arises, we will be here to help, guide and comfort you through every step.

Terms and Conditions Of Business

Thank you for entrusting your pet’s care to Edgemont Veterinary Clinic.  This document details our terms and conditions of business. We reserve the right to alter these terms and conditions.

Appointments

We operate on an appointment basis but we will always try to accommodate you in an urgent or emergency situation.  Please call ahead to advise us of your emergency so we can assess our schedule and prevent delays in getting urgent care for your pet. Pending current caseload, we may need to refer you directly to an emergency clinic. Rest assured our first concern is ensuring your pet receives timely care, with a minimum of wait time. We may offer alternate appointment times for walk-in cases which are non-urgent or elective if we are already fully booked or dealing with an emergency.  House call visits may be available (for an additional fee). 

Arriving late for your appointment

Arriving late for your scheduled appointment may result in a shortened treatment time, as appointments are booked sequentially. Please familiarize yourself with our location and all parking options so that you and your pet get the most out of your scheduled treatment. Please note; your appointment may be rescheduled if you are more than 10 minutes late.

Cancelling and Rescheduling

24 hours advanced notice is required for all appointment changes (cancellations and rescheduling) and 48 hours’ notice for surgery appointments. Should 24-48 hours’ notice not be given, or should you fail to show for your scheduled appointment, you will be charged 100% of the consultation fee.

Fees & Payments

All fees for goods and services are subject to taxes at the current rate.  A list of prices for routine procedures is available on request.  We will provide a written estimate on request as to the probable costs of a course of treatment.  Any estimate given can only be approximate as each case is individual and health circumstances and needs do change. You may settle an account using cash, debit card, VISA or MasterCard.  **Please let us know if proposed costs are a concern so we can work with you to find a solution**

Invoices are due for settlement at the time goods and services are provided.  We cannot offer account facilities.  All unpaid accounts will be subject to monthly finance charges and if necessary, referred to a debt collection agency. Further charges will be levied in respect of costs incurred in recovering the debt.  Any credit card payment not honoured or cash found to be counterfeit will result in your account being restored to the original sum and further charges added in respect of bank fees and administration costs.  If for any reason you are unable to settle your bill as specified, please discuss the matter with the doctor in advance of authorizing your pet’s treatment.

Ownership of Records & Documentation

Case records, radiographs, ultrasound scans and other medical records are the property of, and ownership of the resulting record is retained by, Edgemont Veterinary Clinic by legal dictate.   A case history will passed, on request, to another veterinarian taking over the case.  We reserve the right to charge an administration fee for providing such copies.

Returns & Refunds

Edgemont Veterinary Clinic is unable to accept medications and other certain products for return for refund under any circumstance. Donation of unused medication may be accepted to pass along for use by a local rescue charity.

Data Protection

We are obligated under the Personal Information Protection Act 2004, to keep your personal information for record and accounting purposes.  We will not divulge your details to other agencies without your consent except for debt collection purposes.  We will use the data that we have on file to contact you with information beneficial to your animal’s health, for reminders, food and drug recall information, clinic newsletters and other data which we believe would be relevant to you.  If you do not wish to receive such information, please advise us in writing or click to unsubscribe from our emails.

Pet Insurance

We absolutely advocate pet insurance.  We will endeavour to assist you with every insurance claim, irrespective of the company, but it is your responsibility to understand the terms and conditions of your individual policy.  Payment of your account is due in full at the time of treatment and reimbursement will be made directly to you after your paperwork is submitted.

Complaints

We certainly hope that you never have cause to complain about the standards of service received through us at the Edgemont Veterinary Clinic.  However, if you feel that there is something you wish addressed, please direct your comments in writing to the Practice Manager.

Referrals to Our Clinic

We are always happy to accept new clients and patients. We consider a referral from you a true compliment and a gesture that you want other pets to receive the best care possible.

Variation of Terms of Business

No addition or variation of these conditions will bind the clinic unless it is specifically agreed in writing and signed by the clinic owner. No agent or person employed by, or under contract with, the clinic has the authority to alter or vary these terms and conditions in any way.  We reserve the right to alter these terms and conditions.